When you're an Aetna member, you’ll also get access to online tools and member services to make it easy for you to get answers to your health care questions. Log in or register with yourAetna member website, to gain access to these great features:
Find a doctor tool
Your personal health record
Check claim status
View and print ID cards and forms
Go mobile with the new Aetna HealthSM app
Staying healthy is important. So is keeping track of your benefits. But with everything else you have going on, managing it all can be a challenge.
The Aetna Health app can help. From finding a doctor and comparing costs to paying claims and viewing your ID card, the app is your all-in-one resource for the information you need. Please note: the new Aetna Health app will replace Aetna Mobile, so remember to download the new app.
CopeNYP provides staff members quick and free access to confidential and supportive virtual and in-person counseling. During a session, you can expect a trained mental health clinician to provide compassionate support aimed at alleviating distress and identifying effective coping skills to help you manage current stressors. You can schedule a virtual or in-person visit with a therapist by emailing CopeNYP@med.cornell.edu or calling 646-962-2710. All NYP employees and their household members can receive up to 8 sessions free of charge.
If a time comes when you’re dealing with more complex health challenges, you can be assigned a nurse to work with you over the phone on an ongoing basis. Or if you have an ongoing health concern like diabetes, heart disease, asthma and low back pain, your nurse may call to check in from time to time. These services are included as part of your plan.
You may also get a letter or phone call from us, depending on your needs. Don’t forget, your caller ID may not say Aetna when we call. That depends on your phone carrier.
Care that works for you
As always, your care should be decided by you, your family and your doctor. But with more information, you can make better-informed decisions about your health.
Your conversations are completely confidential. We don’t share this information with your employer, and we keep all information confidential as required by law.
Receive access to registered nurses who can answer questions on a variety of health topics. Available on a 24/7 basis, the nurses are there any time you need help making an informed health care decision.
All NYP employees have year-round complimentary access to NYPBeHealthy’s new interactive online wellbeing platform, Virgin Pulse. Visit http://join.virginpulse.com/NYP or download the Virgin Pulse app through the Google Play or Apple App store today! You can use this tool to practice self-care activities including getting active, eating healthy, sleeping well, reducing stress, being productive, learning new things, contributing to the community, building relationships, and more.
At NewYork-Presbyterian, we are committed to the health and wellbeing of our employees. NYP employees can complete a complimentary biometric screening and wellbeing assessment (WBA), now through December 31, 2021, to receive a snapshot of their wellbeing and 1,000 NYP Everyday Amazing points. Points will be automatically deposited into your NYP Everyday Amazing account within a few weeks of completing both your 2021 biometric screening and WBA.
Getting fit doesn’t have to be costly. You can save on gym memberships, health coaches and nutrition products. All the things you need to support a healthy lifestyle. These discounts are included with your Aetna health benefits. And your family members can use them, too. Once you’re an Aetna member, just log in to your member website at aetna.com to sign up.
After you log in, click on Discounts in the Stay Healthy section. Then, click on the Fitness link to get started.
Millions of people of all ages improve their lives every day by using hearing aids. But many people do not seek treatment due to costs and lack of coverage.
Through your Aetna insurance, you have an outstanding hearing aid benefit: $6,000 which can be used once every 3 years. This benefit is not subject to deductible or co-insurance. It will cover the devices, with no vendor or restriction listed. Authorization is not required but coverage is based on medical necessity and subject for review.
In addition to that benefit, Weill Cornell Medicine’s ENT Department is happy to extend an enhanced hearing aid benefit to our colleagues at NYPH.
10% discount off the Usual and Customary Charge for hearing aid(s), regardless of technology level.
The very latest in technology from today’s top hearing aid manufacturers: hearing aids that sync and stream to your cell phone, make listening in noisy environments easier and more comfortable, stream sound from TVs and radios, let you talk on your phone hands-free, and much more. Hearing aids are more comfortable, rechargeable and come in various sizes.
Follow-up visits are provided for all hearing aid fittings
45-day risk free trial
We honor each manufacturer’s warranty for repairs and one-time loss and damage replacement
Aetna members can enjoy a 10 percent discount from specific CVS oral care products. An exclusive member website features more than 50 CVS oral health products. Members can access the site from the Oral Care Discount page of the Aetna secure member website and enter the promo code AETNA10 at checkout. The products will be refreshed on an ongoing basis. The additional 10% off may also be applied to sale items.
Need help? Please call Aetna Member Services at 1-866-267-1091.
Monday through Friday, 8 a.m. to 6 p.m. your local time.